Jean Carlo P. •••••

Verified

Level 1 It Support Engineering

Desamparados, San Jose, Costa Rica

hidden@email.com

+1 (555) 000-0000

About

To continue incorporating my skills in the computer science engineering global areas (administrative, work team, projects or system analyzing)

Experience

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Level 1 IT Support Engineering

Tek Experts

Manager support tickets, Advanced troubleshooting on the HP UCMDB IT tool, Focused on solving customer's issues providing technical support, Handle difficult customers, Team Lead and Queue Monitor (QM) lead

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Voluntary

Municipalidad de Desamparados

Offering maintenance of computer equipment, hardware environment and Software, Update software on computers

Education

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Higher Education Degree

Colegio Seminario

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Bachelor's degree System Engineering

Latina University

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Advanced English course

INTENSA

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CCNA modules

Universidad de Costa Rica

Top Skills

Leadership Team work Strong work ethic Problem Solving Handling pressure Auto-confidence Accept Feedback Java C# C++ Networking Routing and Switching Cable network structure Basic Virtualization VMWare VirtualBox Windows 7/8/10 Server 2008/2012 Ubuntu/Fedora

Preferences

Open to Remote

Open to Relocate

Languages

English B2 - MET/10

Spanish None/10

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