M

Melissa S. •••••

Verified

Client Success Manager

hidden@email.com
+1 (555) 000-0000

About

Digital Marketing Project Manager | Analyst | Technology Savvy | Results Oriented | Looking for Challenges | Fast Learner | Process Lover

Experience

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CLIENT SUCCESS MANAGER

Verticurl LLC

Assist clients in building and improving their e-mail marketing strategies, Manage integrations, lead scoring programs and nurture campaigns, Lead weekly status calls and QBRs

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MARKETING ANALYST II

Experian

Identify, develop and deliver effective cross-channel marketing, Work with a variety of vertical markets, Assist clients in building and improving their e-mail marketing strategies, Data management and analysis, Report creation

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CUSTOMER CARE SPECIALIS

FTZ Coca-Cola Company

Assist associates with humans resources related inquiries, Report and analysis, Process documentation, Processing new hires, promotions, demotions and terminations, Assist with payroll inquiries

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CLIENT SERVICES REP. II

Fiserv

Report creation for financial entities, Installation and on-boarding of the company's software, Provide on-site training, Process documentation

Education

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Bachelor degree in economics

UNIVERSIDAD FIDELITAS
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Bachelor degree in Public Relations

UNIVERSIDAD LATINA DE COSTA RICA

Top Skills

Time Management Conflict Resolution Training Process Documentation Leadership Proactive Customer Service Project Management MS Office Visio Oracle Eloqua Salesforce Wrike (Project Management) SAP

Preferences

Open to Remote
Open to Relocate

Languages

Spanish native/10
English C1/10

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