Melissa S. •••••
VerifiedClient Success Manager
About
Digital Marketing Project Manager | Analyst | Technology Savvy | Results Oriented | Looking for Challenges | Fast Learner | Process Lover
Experience
CLIENT SUCCESS MANAGER
Assist clients in building and improving their e-mail marketing strategies, Manage integrations, lead scoring programs and nurture campaigns, Lead weekly status calls and QBRs
MARKETING ANALYST II
Identify, develop and deliver effective cross-channel marketing, Work with a variety of vertical markets, Assist clients in building and improving their e-mail marketing strategies, Data management and analysis, Report creation
CUSTOMER CARE SPECIALIS
Assist associates with humans resources related inquiries, Report and analysis, Process documentation, Processing new hires, promotions, demotions and terminations, Assist with payroll inquiries
CLIENT SERVICES REP. II
Report creation for financial entities, Installation and on-boarding of the company's software, Provide on-site training, Process documentation
Education
Bachelor degree in economics
Bachelor degree in Public Relations
Top Skills
Preferences
Languages
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