Silvia G. •••••
VerifiedCustomer Service Tier 1
About
I’m a talented developer with a strong academic background. I'm usually trying to acquire as much knowledge as I can. As a Dev I'm drawn to new challenges and technologies. Aside from that I'm a highly creative person with capability to think through a problem coupled with the confidence to make ideas heard.
Experience
Customer Service Tier 1
Resolved customer issues related to their cell phones network connectivity as well as problems associated with software errors.
Customer Service Specialist
Abuse prevention department. Resolving customer complaints and concerns with strong verbal and negotiation skills and negotiation skills according policy.
Customer Service Associate
Answer customer telephone calls regarding existing accounts, make requested policy and account changes, respond to questions and concerns about service.
Education
BS in Software Development
Inmersive Program in Web Dev
Top Skills
Preferences
Languages
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