S

Steven R. •••••

Verified

Support Specialist

hidden@email.com
+1 (555) 000-0000

About

Technology Enthusiast, for me technology is the future and we must improve. Team Work, the best way to achieve goals. Constantly Updated, changes in today's world requires us to adapt to new models to move forward. Efficient Solutions, not always acquire the most recent being the best, use what you have to achieve goals in balance. Performance, Stability and Improvements are for me the foundation for a job well done

Experience

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Support Specialist

TIO PELON

This great company trusted me and I was in charge of technical support and infrastructure assistant for three sites, two in Costa Rica and one in Nicaragua.

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Support and Infrastructure Assistant

Dentons Muñoz

In this multinational law firm, I worked as Infrastructure Supervisor, I am in charge of servers, networks, databases, services, policies, documentation and monitoring. Also I work on projects for improve technology and security on the firm.

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Infrastructure Analyst

Cuestamoras

In this company I supported in different areas of infrastructure, monitoring, administration of helpdesk, room conditioning, support ERP SAP and Softland. Also, I collaborated in projects with the cloud technologies of Office 365 and developed reports in web formats.

Education

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Diploma in Information Technology

National Technical University (UTN)
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Bachelor in Engineering in Systems

University UAM

Top Skills

CCNA 1 CCNA 2 English Speaking Support in Mac OS SAP Customer Service Support in Windows & Linux SQL VMware HelpDesk Softland PBX Citrix Windows Server Office 365

Preferences

Open to Remote
Open to Relocate

Languages

English Speaking/10

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